Help Center

Welcome to the Simli Help Center! Here, you’ll find everything you need to make the most of our services. Check out our video tutorials for quick tips, or scroll down to the FAQ section for instant answers.

Need a bit more assistance? Just drop us an email at support@simli.com.
Our team is ready to help and typically responds within 24 hours.

Videos

Tutorials

Before your start your VR training

Your first VR training session

Navigating VR

How to upload documents in VR

About cybersickness in VR

Remain seated when using VR

When to reach out for help

Being present when you practice

Customize your practice in VR

How to interact in VR training

A note on interactions

F.A.Q

Frequently Asked Questions

Who is VR training suitable for?

Simli has been designed as a social training tool for those who experience discomfort or for other reasons want to practice different social situations. If you suffer from epileps, under age something, excessive nausea.
Which VR headsets can I use with Simli?

We currently support Meta Quest 2 and Meta Quest 3.
Can people who wear glasses use a VR headset

[glasses spacer?] The VR headset provides ample space to comfortably keep your glasses on while training. Increased comfort can be created using the adjustable headstraps provided.
Why does Simli need microphone access when I'm in VR?

The audio recording is to provide dynamic experiences with avatars.
How does Simli handle my data?

Simli takes a number of steps to ensure responsible handling and storage of any data you send us. You can read our full data policy here.
What languages are supported by Simli?

Today we support English and Norwegian
I found a bug, how do I report it?

You can contact us at support@simli.com

Support

Support Center

Location:

StartupLab Forskningsparken Gaustadalléen 21, 0349 Oslo

Email:

support@simli.com